Stories

With less than 2% of tradespeople in Australia being female, the trades industry remains a heavily male-dominated field. At Kiely Plumbing, we are committed to breaking down gender barriers and promoting diversity in the workplace. That’s why we are proud to have Amber on board as our latest female apprentice plumber.

Originally from Devonport, Tasmania, Amber joined us after a successful career at McDonald’s, where she progressed to become a Product Quality Manager. However, Amber’s true passion lay in the building and construction industry, particularly plumbing. She was eager to work more with her hands and create things, which led her to pursue a plumbing apprenticeship with us.

“I wanted to challenge myself and learn a new trade, and plumbing seemed like the perfect fit. I’m excited to be part of a team that is dedicated to promoting diversity and breaking down gender barriers in the trades industry,” says Amber.

At Kiely Plumbing, Amber has quickly become an asset to our team, with her strong work ethic, attention to detail, and willingness to learn new skills. We are committed to providing her with the support and training she needs to succeed in her apprenticeship and beyond.

As we continue to work towards creating a more diverse workplace, we hope that Amber’s success will inspire other young women to pursue careers in the trades industry. There is still a long way to go towards achieving gender equality in the trades. But with talented apprentices like Amber leading the way, we are confident that we can create a brighter future for women in the trades.

Meet Zac, a resident maintenance plumber at Kiely Plumbing. Zac began his journey with us as an apprentice, and over the years, he has developed into an integral member of our team. With his quick wit and a great sense of humour, Zac is always ready with a joke or a witty comeback. But when it comes to his work, he is all business.

Zac’s skills as a maintenance plumber are unmatched, and he has a reputation for being both quick and thorough. His ability to diagnose problems quickly and efficiently ensures that our customers’ plumbing issues are resolved promptly, with minimal disruption to their daily routines.

As a loyal member of the Kiely Plumbing team, Zac takes great pride in his work and is always willing to go above and beyond to ensure that our customers are satisfied with the service they receive. He takes the time to explain the work he is doing and provides our customers with practical advice on how to maintain their plumbing systems to prevent future problems.

Reflecting on his role, Zac said, “I love being a maintenance plumber because every day is different, and there’s always a new challenge to overcome. I take pride in my work, and I’m grateful for the opportunity to work for a company that values its employees and provides us with the support we need to do our jobs well.”

Zac’s quick thinking, attention to detail, and sense of humour make him an invaluable member of the Kiely Plumbing team. From apprentice to skilled maintenance plumber, his journey is a testament to the value of training and development programs. His commitment to his craft and team showcases the power of positivity in building strong relationships with colleagues and customers. We believe that Zac’s future in the plumbing industry is bright and look forward to seeing his continued success.

Kiely Plumbing is proud to announce that our apprentice, Kynan, has won First Place in the WorldSkills Regional Competitions. The competition, hosted by TasTAFE in collaboration with WorldSkills Australia and Skills Tasmania, saw vocationally trained participants challenging themselves to achieve excellence in practical skill challenges.

Kynan’s win is a testament to his dedication and hard work, and we are thrilled to see him achieving such great success. As an apprentice plumber, Kynan is passionate about learning and developing his skills, and his commitment to his craft is reflected in his exceptional performance in the competition.

The WorldSkills Australia competitions are a fantastic opportunity for young people to challenge themselves and strive for excellence in their industry. Regional competitions are the first step in a WorldSkills journey that can take participants to the national competitions, where they can compete against Australia’s best trades and skills talent.

At Kiely Plumbing, we believe that investing in our apprentices’ development is crucial to our success, and Kynan’s win is a testament to the value of this investment. We are incredibly proud of Kynan and his achievement, and we are excited to see where his future in the plumbing industry will take him.

We would like to extend a big thank you to WorldSkills Australia, Skills Tasmania, TasTAFE staff, employers, and industry representatives for making the competitions possible and supporting the competitors. And a huge congratulations to all the participants who took part and challenged themselves to achieve excellence.

Meet Rachel, a true legend in customer service at Kiely Plumbing. Since joining the team in 2020, Rachel has been responsible for ensuring that every customer has an exceptional experience with the company. Her multi-tasking skills are second to none, and she handles every task with ease, providing a level of service that exceeds customer expectations.

Rachel’s passion for customer service is evident in everything she does. She goes above and beyond to ensure that every customer is satisfied with the services provided, and she works tirelessly to resolve any issues that may arise. Her professionalism and dedication to her role have made her an invaluable member of the Kiely Plumbing team.

No task is beyond Rachel, and she takes pride in her ability to handle any situation that comes her way. Whether it’s answering customer queries or coordinating with the team on projects, she approaches every task with the same level of dedication and enthusiasm.

Reflecting on her role, Rachel said, “I feel fortunate to be part of such a great team at Kiely Plumbing. Customer service is my passion, and I love being able to provide our customers with an amazing experience. It’s incredibly rewarding to see how happy our customers are with the services we provide.”

At Kiely Plumbing, we are incredibly lucky to have Rachel on our team. Her dedication, passion, and commitment to customer service have made her a true legend in the industry, and we believe that her future in the plumbing industry is bright.

Meet Casey, our resident Bathroom King at Kiely Plumbing. Since joining the team in 2019, Casey has been responsible for completing all of our bathroom renovations, with many happy customers singing his praises. Casey is passionate about transforming dull and outdated bathrooms into stunning, modern spaces that exceed his customers’ expectations.

From start to finish, Casey manages the process, from design to installation, ensuring that every detail is perfect. He takes pride in his work and has a keen eye for detail, always ensuring that every aspect of the renovation is flawless. His expertise and experience have made him a valuable member of the Kiely Plumbing team, and his customers trust him to deliver exceptional results every time.

Casey’s love for bathroom renovations is evident in every project he undertakes. His passion for creating beautiful and functional spaces that meet his clients’ needs is second to none. His enthusiasm for his work is infectious, and he loves nothing more than seeing his clients’ reactions when they see their new bathroom for the first time.

Reflecting on his role, Casey said, “I feel privileged to be part of the Kiely Plumbing team and to have the opportunity to transform so many bathrooms. I take pride in delivering exceptional results for my clients and ensuring that they are delighted with the final product. It’s an incredibly rewarding job, and I feel grateful to be doing something I love every day.”

At Kiely Plumbing, we are fortunate to have Casey as our Bathroom King. His expertise, passion, and dedication to his work have made him an essential member of the team, and we believe that his future in the plumbing industry is bright.

Samuel is a third-generation family plumber and the General Manager of Kiely Plumbing. With 10 years of experience in the industry, Samuel has become a trusted leader in the plumbing community. He began his career by completing his apprenticeship and gaining experience in the field at the family business.

As General Manager, Samuel is responsible for leading the team and driving the company’s growth. He is a passionate advocate for women in plumbing and Innovation. He is always seeking new opportunities to expand and improve the services they provide. Samuel’s strong leadership skills and his commitment to excellence have helped to establish Kiely Plumbing as a trusted name in the industry.

Under Samuel’s leadership, the company has continued to thrive, with a growing team of skilled professionals who share his passion for plumbing. He believes in investing in his team’s development, providing them with the tools and training they need to succeed. Samuel’s leadership style is inclusive and collaborative, always seeking input from his team to drive innovation and improvement.

Samuel is not only committed to his role as General Manager but also to the wider plumbing community. He is an active member of industry associations and is passionate about sharing his knowledge and expertise with others. He is dedicated to creating a sustainable future for the industry and ensuring that plumbing continues to have a positive impact on people’s lives.

Reflecting on his journey, Samuel said, “I take immense pride in what we have accomplished at Kiely Plumbing. It has been an incredible journey, and I feel fortunate to be a part of such a dynamic and professional team. I am excited and optimistic about the future, and I look forward to the new opportunities and challenges that await us.”

Samuel’s dedication, passion, and commitment to excellence make him a true leader in the plumbing industry. We are fortunate to have him leading the Kiely Plumbing team, and we believe he has a bright future ahead of him.

Nick is a highly respected plumber and a Director at Kiely Plumbing. With over 30 years of experience in the industry, Nick has become a true leader in the field. His expertise in on-site installation for the company’s largest commercial projects, from extensive nursing homes to large hospital redevelopments, schools, and accommodation buildings, has been invaluable to the company’s success.

As our Leading Hand, Nick is responsible for supervising the company’s commercial division, ensuring that all projects are completed to the highest standard. His leadership skills and dedication to excellence have helped to establish Kiely Plumbing as a trusted name in the industry. Nick leads by example, inspiring his team to deliver quality workmanship and exceptional service to every client.

Nick’s legacy in the plumbing industry is remarkable, and he is highly respected by his peers. He is passionate about sharing his knowledge and expertise with others, and he believes in investing in the development of his team.

Reflecting on his journey, Nick said, “I gotta say, I’m pretty damn proud of what we’ve accomplished at Kiely Plumbing. Working alongside such a talented and dedicated team has been a privilege, and I appreciate their hard work and commitment to excellence. Looking ahead, I’m excited about the future and all the opportunities that come with it.”

Nick’s dedication, passion, and commitment to excellence make him a true leader in the plumbing industry. We are fortunate to have him leading the Kiely way, and we believe his legacy will continue to inspire generations to come.

Aaron is a member of the Kiely family team, having joined in Feb 2022 after moving from Manchester, UK, to Tasmania. Aaron’s background as an operations manager for British Gas made him a fantastic fit for the Service Coordinator role at Kiely Plumbing, and he has quickly become an essential member of the team.

Aaron’s expertise and experience in the gas industry have been invaluable to the company, helping us to provide successful customer journeys. His ability to coordinate schedules and communicate with customers has been outstanding, and our clients are impressed with his professionalism and attention to detail.

Since joining Kiely Plumbing, Aaron has embraced the Tasmanian way of life, enjoying the beautiful scenery and outdoor activities that the island has to offer. His positive attitude and willingness to learn have made him a great asset to the team.

When asked about his experience as a Service Coordinator at Kiely Plumbing, Aaron said, “I am thrilled to be part of such a dynamic and professional team. The role has allowed me to use my skills and experience in a new environment, and I look forward to continuing to grow and develop with Kiely Plumbing.”

We are grateful to have Aaron on our team, and we believe he has a bright future ahead of him. His dedication to his work and passion for the industry make him a great fit for Kiely Plumbing.

Meet Meksha, the Finance and Payroll Superstar at Kiely Plumbing. Meksha is responsible for managing all of the company’s financial transactions and making sure that everyone gets paid on time. Her attention to detail and accuracy are critical in keeping the company running smoothly. But outside of work, Meksha is a devoted mother and a huge supporter of her daughter’s netball team.

With a background in accounting, Meksha joined Kiely Plumbing and quickly made a name for herself with her exceptional work ethic and dedication. Her ability to handle complex financial calculations with ease and precision is a testament to her skills and experience. Meksha is always willing to go the extra mile to ensure that the company’s finances are in order and that employees receive their paychecks on time.

In addition to her financial responsibilities, Meksha is also an avid supporter of her daughter’s netball team. She attends all of their matches and is their biggest cheerleader. Meksha’s commitment to her daughter’s team shows her dedication to her family and her community.

Reflecting on her role at Kiely Plumbing, Meksha said, “I take pride in knowing that my work ensures that the company’s finances are in order and that people are paid accurately and on time. It’s important to me to be able to support my family and be an active member of my community.”

Meksha’s dedication to her work and her family is a testament to the power of hard work and determination. Her commitment to accuracy and attention to detail make her an invaluable member of the Kiely Plumbing team. Her passion for supporting her daughter’s netball team shows her dedication to her family and community.

From her background in accounting to becoming Kiely Plumbing’s finance and payroll superstar, Meksha’s journey is a testament to the value of hard work, dedication, and commitment. We are proud to have Meksha as part of our team and look forward to her continued success.

Meet Tania, the heart of Kiely Plumbing’s Customer Service team. Tania is a loving mother with a kind heart, always ready to provide support to her colleagues and customers. With a background in the plumbing and insurance industry, Tania brings a wealth of experience and knowledge to her role as a customer service legend.

As a member of Kiely Plumbing’s customer service team, Tania is responsible for handling customer inquiries, scheduling appointments, and ensuring that all customer needs are met. Her calm and patient demeanour is a testament to her skills and experience. Tania’s dedication to providing exceptional customer service has earned her a reputation as a key player in the Kiely Plumbing team.

Outside of work, Tania is a devoted mother and enjoys spending time with her family. Her kind and nurturing personality make her an invaluable member of her community, always ready to lend a helping hand.

Reflecting on her role at Kiely Plumbing, Tania said, “I enjoy being a part of a team that values its customers and strives to provide the best service possible. It’s fulfilling to know that I’m making a difference in our customers’ lives and ensuring their satisfaction with our services.”

Tania’s background in the plumbing and insurance industry gives her a unique perspective and an edge in providing exceptional customer service. Her kind and nurturing personality make her an invaluable member of the Kiely Plumbing team, always willing to lend a helping hand and support her colleagues.

Her dedication to providing exceptional customer service and her passion for supporting her colleagues make her a legend in the industry.

We are proud to have Tania as part of our team and look forward to her continued success.

Simon’s story is one of loyalty and dedication to his craft. As a Project Manager/Estimator at Kiely Plumbing, Simon has become a valuable contributor to the company. He is a hardworking and devoted employee, always striving to provide the best results for his clients. Simon’s exceptional work ethic is evident in his habit of arriving at work early in the morning and putting in long hours.

Before joining Kiely Plumbing, Simon owned and operated his own successful plumbing business. This experience has been instrumental in providing him with a unique perspective on the challenges and pressures of running a business. Simon uses this knowledge to help Kiely Plumbing thrive, and his expertise in estimating and project management has been invaluable to the company’s success.

Simon’s wife Tania is also an employee of Kiely Plumbing, and their shared passion for the business has helped create a strong, family-like atmosphere in the workplace. The couple’s dedication to their work and their colleagues has earned them the admiration and respect of everyone at Kiely Plumbing.

Reflecting on his journey, Simon said, “Joining Kiely Plumbing was a great decision for me. I’m proud to be part of such a talented and dedicated team, and I look forward to what the future holds.”

Simon’s dedication to his work and his loyalty to the company make him an asset to the plumbing industry. Kiely Plumbing is fortunate to have him as part of their team, and his contributions will continue to help the company grow and thrive for years to come.

Simon’s story is a testament to the value of hard work, dedication, and loyalty in the workplace.

Michael is a highly experienced Project Manager/Estimator and Director at Kiely Plumbing, where he has worked for his entire professional career. With 37 years of experience in the industry, Michael has become a true leader in the field. His expertise in estimating and managing the company’s largest commercial-type plumbing projects, from office buildings to aquatic centres and hospitals, has been invaluable to the company’s success.

As a Project Manager/Estimator, Michael is responsible for overseeing the company’s large-scale plumbing projects, ensuring that they are completed on time and within budget. His leadership skills and dedication to excellence have helped to establish Kiely Plumbing as a trusted name in the industry. Michael leads by example, inspiring his team to deliver quality workmanship and exceptional service to every client.

Michael has been with the company since the beginning. He has played a crucial role in the company’s growth and success, and his dedication to the business is unwavering.

Reflecting on his journey, Michael said, “It has been an honour to spend my entire career at Kiely Plumbing, and to work alongside such a talented and dedicated team. I am proud of the projects we have completed and the relationships we have built with our clients. I look forward to continuing to push the boundaries of what we can achieve and to keep providing exceptional service to our clients for years to come.”

With his dedication, passion, and unwavering commitment to excellence, Michael has become a prominent leader in the plumbing industry. Kiely Plumbing is privileged to have him leading the Kiely way, and we are confident that his exceptional legacy will continue to inspire future generations of plumbers.