One fixed price. Approved by you. Before we start.
No hourly clock. No surprise invoice. Your technician assesses the job, shows you fixed-price options, and nothing happens until you say go.
How your appointment works
We assess
Your technician arrives on time, looks at the job properly, and diagnoses what’s actually going on — not a guess over the phone.
You see fixed-price options
Before any work starts, you’re shown clear options on our tablet — typically a straightforward fix through to a long-term solution — each with one fixed price.
You choose. The price locks.
Pick the option that suits you and approve it on screen. The price you approve is the price you pay — whether the job takes one hour or five.
Every fixed price includes
- The complete job — labour, materials, travel and cleanup. One number covers it all.
- A 12-month workmanship warranty — if our work has a defect within a year, we come back and make it right at no charge.
- A tidy finish — we leave your home the way we found it, minus the plumbing problem.
Browse our fixed-price guides
Straight from the price book — the same options your technician presents on site.
Our 12-month workmanship guarantee
Every job backed by our 12-month workmanship guarantee. If a defect in our work shows up within a year, tell us — we come back, assess it, and make it right at no charge. Fixed price honoured, home left spotless, and our family name on the van to hold us to it. That’s been the Kiely way for 60 years.
Full details in our Terms & Conditions →Fair questions, straight answers
What if you find extra work once you’re in?
Do I pay just to find out the price?
Why fixed price instead of hourly?
Ready when you are
Book online in under two minutes, or call and talk to a real person in Burnie.