TasWater is responsible for the maintenance and repair of the water meter and any pipes or fittings that lead away from the water meter to the water main. If you have identified a water leak that you believe to be the responsibility of TasWater, please phone their 24-hour Service Team on 13 69 92. They will send a crew member to attend to the problem for you or advise you on how to proceed.
You are responsible for the installation, repair, maintenance and replacement of all the private water pipes and fittings that run from your property up to the water meter.
If you have a water leak and you need to turn the stop tap off at the water meter, but you do not know where the water meter is located you can call TasWater, and they will provide you with the approximate location and measurements for the properties water meter. Water meters are typically located in the front yard, approximately within 2 meters inside the front property boundary.