From Pops’ shed to 100 suburbs.
Kiely started in our Pops’ shed in Sulphur Creek in the 1960s. Three generations later, we run workshops in Ulverstone and Burnie and serve homes right across the North-West coast — still measured against the shed standard: do it properly, treat people decently.
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“To lift the Australian trade into a craft worth being proud of.”
The Kiely visionFor a long time we believed that if we were good at what we do, people would follow. And they did. But somewhere along the way we learned the thing that actually matters: it’s what good people do that people admire.
Yes, we’ve acquired the knowledge, the state-of-the-art gear — jet blaster drain cleaners, CCTV drain cameras and locators, acoustic leak detection — everything it takes to do the job right the first time. But tools don’t define us. Purpose does.
We believe that focusing on improving the lives of our customers and our people — aiming for greatness every day — improves performance, culture and mental health. We believe in a workplace rich in equality, diversity and inclusion, in shrinking our environmental footprint, and in giving back to the community we live in. We like to call it Plumbing with Purpose®.
It started in a shed at Sulphur Creek.
In 1967, Tony “Pop” Kiely — 27 years old and fresh out of his apprenticeship — started a plumbing business from a shed at Sulphur Creek. Every morning the crew collected earthenware pipes and fittings from the shed doorstep before heading out along the coast. That shed is where the standard was set.
Nan Joy handed the wages out through the kitchen window every Thursday. Looking after the team came long before anyone called it a payroll system.
“A fair day’s work for a fair day’s pay.”
Pop’s rule. Three generations on, it still is.Pop refused to trade on what a customer couldn’t see or didn’t know. That’s where our written, fixed pricing comes from — it isn’t a marketing idea, it’s the way Pop did business and the way we still do it on your job today.
What we stand for.
Purpose over polish
Our purpose defines our vision, goals, beliefs, values and — mostly — our actions. Every job, every call, every follow-up.
People first
The wellbeing of our people and our clients comes before everything. A healthy, safe culture isn’t a poster here — it’s the operating system.
Community and country
We invest back into the coast that built us — from local clubs to the next generation of tradespeople, and a lighter environmental footprint every year.
Meet the team.
Hired for values, trained for excellence. The person who knocks on your door is the brand — here are some of the people behind the 4.9 stars.
Want to join them?
We’re a Tasmanian Employer of Choice and always looking for people who give a damn. See current openings →
Starting out?
Our Future Plumber™ and Plumher™ pathways open the trade to the next generation. Future Plumber™ · Plumher™